Company Store Help
How to find an Item
Company Store Help
NPRHA Members can Receive an 8% Discount on Product Purchases
Set up your Member Discount
before you place an order at the Company Store.
You must be an NPRHA member and
have not missed the last Mainstreeter issue.
You need to establish an
Account on the Company Store site. If you have not registered on
Company Store site,
Click Here and follow the instructions to create your account.
After your Company Store account is
set up, send an email to:
requesting that the Member Discount be enabled for your account
and providing your Account name.
Your Member Discount
will be enabled within the next six business days.
If you have any questions, email
them to: CompanyStore@NPRHA.org.
to find an Item
- Click Select Product on the Left Menu.
- Click a product category, i.e. Books.
- Review the products shown on the page(s).
- Double-click a product image or title to see additional
details about the product.
How to Order
- When you find an item you want to purchase, enter the
Quantity you want to order.
- Click Order next to the item
- You will be taken to the Shopping Cart
containing the item(s) you have selected.
- Your total purchases in each order must total more than
$20 before your order can be processed. See below for more details.
- You are presented with the following options
- Checkout – Start the payment process
- Recalculate – Click to when you add two or more
items to calculate the new tax and freight
- Continue Shopping – Go back to where you were
in the products
- Cancel – Remove the items from your Cart
- Save Cart – Preserve your Cart so you
can come back later
- Retrieve Cart – Reopen a saved Cart to
What is the Minimum Size of a Company Store Order
- Each order placed at the NPRHA Company Store must total
more than $20 for the order to be processed.
- This minimum order size was established to help cover the
cost of processing each order.
- Orders for one or two NPRHA Calendars may be placed from
a special order form that does not have a minimum order amount.
Click Here to access the mail-in form.
- When you click Checkout you are asked to Login
- You may check without setting up an account. However,
by establishing an Account, you will be able to checkout quickly on subsequent
visits and if an NPRHA member, you can receive an 8% discount on product
purchase, as explained above.
- Select one of the following options
- Register Here to establish an account
- Checkout without registering if you do not want
to setup an account
- Enter your Username and Password if you
have an established account
- You will be asked to enter your billing and shipping
information as noted
- Select a Shipping Method
- Select a Payment Method. You may pay for your
order by Credit Card or by Check.
- When you select Check, your order will be
processed when the check is received at the address below.
- When you select Credit Card, enter the card
information as requested. Note: Credit card
purchases will be described on your credit card statement as from
NPRHA's Company Store.
- Click Process Order
- Your Order Invoice will be displayed and may be
printed for your records.
- Make a copy to include with your Check if you
selected Check as your payment option.
- Your order is transmitted to the NPRHS warehouse at this
point and you will receive a confirmation email.
- Orders are filled and shipped once a week.
- Both domestic and international orders are shipped USPS.
- Only items in stock can be added to an online order.
- Items may be split into separate boxes to save postage.
- Most books are shipped separately to use USPS Book Rate.
Security and Privacy
- The NPRHA Company Store uses industry-accepted security
to protect your information submitted to this site.
- NPRHA will use the information you enter on the Company
Store site only to process your order. None of your information will be
shared with any third-party or organization.
- Information used to setup an Account is used only to speed your checkout
processing on subsequent visits or authorize a Member discount.
Product Return Policy
- If you want to return a physical product purchased from
the NPRHA Company Store, you must first mail or email a request to return the
product to the addresses below, stating: 1) your name, complete address
and phone number; 2) the Company Store order number on which you ordered
the product; 3) the reason you wish to return the product.
- The Company Store will review your request and if
accepted, will mail or email you a Return Product Authorization (RMA) code
which should be enclosed on a slip in the return shipping box.
- You should send the returned product, post-paid,
to the Company Store address below.
- When the product is received by the Company Store in
good condition you will receive a refund. Depending on how you paid
for the product, your refund will be either: 1) be applied to your
credit card account, or 2) a check will be mailed to you within twelve
(12) business days from the receipt of the returned product.
- This refund policy does not apply to memberships or
preservation contributions entered and paid through the NPRHA Company Store
site. Refunds for convention registrations must be applied for from the
convention registration committee which can be reached by sending your inquiry
- Address all questions concerning your order or the
Company Store to:
NPRHA Company Store
425 SW 153rd Street
Burien, WA 98166
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